TDB Vol. 4 No. 1: Taiwan’s Battle Against Rampant COVID-19 Disinformation

TDB Vol. 4 No. 1: Taiwan’s Battle Against Rampant COVID-19 Disinformation

As Taiwan endeavors to contain the COVID-19 coronavirus outbreak, the island-nation has also been tackling another epidemic — disinformation. Olivia Yang describes the situation.

 

Since COVID-19 broke out before the Lunar New Year holiday in late January, a surge of disinformation has emerged surrounding the current status of the virus in Taiwan and the government’s management of the outbreak.

According to latest statistics from the Centers for Disease Control (CDC), as of March 5 there have been 44 confirmed infections, with one death and 12 recoveries, in Taiwan.

However, in recent weeks numerous posts on social media platforms — primarily Facebook — have spread claims that the Taiwanese government is covering up the number of coronavirus infections in the country. The number of purported cases in these posts range from a daily increase of a couple of hundred to a total of several thousand. Some of these posts also claim that the virus has already spread among students and the military.

Other posts have claimed that countless bodies have been buried inside Taipei Dome, or that the government had cremated the corpses of infected citizens in different areas of Taiwan to avoid the high number of COVID-19-related causalities being reported. Another post showed an image of a city in flames along with text saying the virus has gone beyond control in the southern city of Tainan. And yet another one claimed that President Tsai Ing-wen was herself infected with the coronavirus and that she — 63 years of age! — risked losing the child she was carrying. The Taiwan FactCheck Center, a local non-profit fact-checking organization, later demonstrated that the image of the burning city was a still from the 2016 South Korean zombie thriller, “Train to Busan.” The fact-checking organization also debunked all the above examples.

The Taiwan FactCheck Center, a local non-profit fact-checking organization, later demonstrated that the image of the burning city was a still from the 2016 South Korean zombie thriller, “Train to Busan.” (Photo Credit: Screenshot from Taiwan FactCheck Center website)

Nevertheless, the pieces of disinformation have been widely circulated in various formats, including infographics, images, and video clips. While Taiwan is not a rookie in combating different forms of disinformation, the severity of this wave of COVID-19-related disinformation has prompted the Ministry of Justice Investigation Bureau (MJIB) to issue multiple press releases to address the matter.

In a Feb. 29 press release, the MJIB stated that an investigation had determined that most of the COVID-19 disinformation relating to Taiwan originating from social media platforms in China — mainly on Weibo and Di Bar — which was then reposted to Facebook pages through fake accounts. The Bureau said the surge in disinformation appeared to stem from resentment toward Taiwan for its ban on the export of facial masks. The MJIB added that Chinese Internet users have been editing images of official notices issued by the Taiwanese government and inserting disinformation. These, it said, constitute attempts to discredit government notices and undermine their reliability.

According to Taiwan’s Special Act on COVID-19 Prevention, Relief, and Restoration passed on Feb. 25, individuals who spread rumors or disinformation about COVID-19 that risk harming the public interest can face a maximum prison term of three years and a possible fine of NT$3 million (US$99,000). A man from New Taipei City was arrested on Feb. 29 for posting a false claim on Facebook saying that COVID-19 was out of control in Taiwan, that the military had assumed control over Taipei, and that the Tsai administration had been burning corpses of infected patients in the streets.

The Facebook post with false claims for which a man from New Taipei City was arrested on Feb. 29. (Photo Credit: Screenshot from Taiwan FactCheck Center website)

As local authorities and NGOs tackle the disinformation, they are also putting in efforts to ensure that the correct information is being circulated among the Taiwanese public.

The Central Epidemic Command Center (CECC) has held one or several press briefings nearly every day to keep the public informed on the current developments of COVID-19 in Taiwan. Over 100 digital maps have been created to provide real-time information on the pharmacies that carry facial masks and the amount of masks left in stock. Taiwan’s Minister without Portfolio Audrey Tang has also worked with civic organizations and the National Health Insurance Administration to compile all the digital maps on one website for users to choose from.

But the disinformation epidemic surrounding the COVID-19 outbreak is far from over, according to the MJIB and academics.

In addition to cautioning the public of the next wave of COVID-19 disinformation, the MJIB warned in its Feb. 29 press release that Chinese Internet users are starting to discuss how the different lingo and characters used in Taiwan and China has made the disinformation easier to identify. There have also been suggestions of using the language adopted in Taiwan FactCheck Center reports to smooth over the language differences, the MJIB said.

Puma Shen, an assistant professor at the National Taipei University’s Graduate School of Criminology and one of the top researchers on disinformation in Taiwan, told media this week that the wave of disinformation seen in recent weeks was merely Chinese Internet users “testing the water.” In his assessment, there will be a larger disinformation attack on Taiwan once more infected COVID-19 cases are confirmed in the country.

According to Shen, the target audience of such disinformation includes not only the Taiwan public, but also Chinese Internet users who manage to get around China’s “Great Firewall” for information. This, he argues, is to create a façade that Taiwanese media reports are disinformation, and in turn to reinforce stability within China.

 

Feature Photo Credit: Taiwan FactCheck Center Facebook page.

TDB Vol. 2 No. 6: ‘Asymmetry’ and the Threat of Disinformation

Fake news have successfully penetrated democratic societies due in part to public complacency, the explosion of social media, and deficiencies in the media environment. New measures to counter disinformation spread by anti-democratic forces are being mooted by governments, but it will be a long time yet before the effects of this new assault on reality can be properly mitigated. Alison Hsiao discusses recent developments in Taiwan.

 

Most Taiwanese are familiar with the joke in which a Taiwanese celebrates the fact that he or she is free to comment on politics and to lambaste the Taiwanese president — and the Chinese replies, “I can lambaste the Taiwanese president, too!”

When the term “sharp power” was introduced, the authors of the report drew our attention to the idea that authoritarian regimes are “exploiting a glaring asymmetry” by “[raising] barriers to external political and cultural influence at home while simultaneously taking advantage of the openness of democratic systems abroad.” Authoritarian regimes may have problems selling their repressive system as an alternative to the liberal-democratic order, but by freely launching propaganda campaigns calling democracy “foreign” and “Western,” inefficient, and unable to deliver, they have won some adherents in democratic societies.

They have also been wily enough to criticize democratic institutions using democratic standards and are quick to dismiss democracy as “no better” than other systems of governance. The most recent case involves Beijing accusing the UK of “violating” a Chinese reporter’s freedom of speech when she was forced to leave a venue after she threw a tantrum during an event on the erosion of freedom and rule of law in Hong Kong after handover in 1997.

 

The cover photo of Biyun Temple’s Facebook page, showing the temple celebrating the 91th anniversary of the establishment of the PLA.

In Taiwan, we can see the five-star red flag waved in the capital and raised at a “shrine to the Chinese Communist Party” which the owner called “the united front patriotic education base.” The CCP mouthpiece Global Times reacted strongly to the demolition of the “base,” which was ruled an illegal construction in violation of the Mountain Slopes Conservation and Utilization Act (international coverage undoubtedly helped the local government summon up the political courage to tear it down and end a controversy that had begun in 2017). The hawkish party publication called on Taiwanese authorities to “provide legal space for the activities organized by the pro-unification groups, whose calls are in accordance with the PRC Constitution and do not violate Taiwan’s laws as long as they are not violent, and therefore should be treated equally as all other political forces without being subjected to political discrimination.”

Contrasting the self-righteous language with the fate of Taiwanese activist Lee Ming-che for holding discussions about history and democracy with people in China, or with the Chinese citizen who was detained for expressing the wish to celebrate the Republic of China’s National Holiday, the asymmetry is evident, and this has been fueled, in part, by our complaisance. All of this now calls for counteractions.

Rumors kill

The inroads made by disinformation — a phenomenon with a long history but whose detrimental effects have been amplified in a world connected by the Internet and social media platforms in particular — also epitomize the “glaring asymmetry” and how it is being exploited.

A Taiwanese diplomat deployed in Japan committed suicide earlier this year, allegedly due to the pressure he was under over how much assistance — unjustifiably little, some believed — Taiwanese nationals trapped at Kansai Airport during Typhoon Jebi received from Taiwan’s representative office (TECO) in Japan. The pressure snowballed after information appeared and gained attention on PTT, the country’s largest online bulletin board system. The post alleged that China had dispatched buses to the isolated Kansai Airport to extract its nationals, and that at least one Taiwanese national admitted to have taken the ride by agreeing to be a Chinese national, all allegedly because the Taiwanese government “had done nothing.”*

The heated debate and finger-pointing soon escalated, with accusations that officials at Taiwan’s representative office had failed to do their job. Few netizens, however, questioned whether the source of the “news” should be examined for its authenticity before they plunged into the debate.

The diplomat is said to have complained about disinformation in his suicide note.* It was later discovered that the buses which the Chinese embassy dispatched to pick up Chinese nationals were only sent after the trapped Chinese had been transported out of Kansai Airport by buses provided by airport authorities. In other words, Chinese nationals did not in any way get privileged treatment because of their embassy’s move in terms of how and when they left the airport. It was later found out that the initial post (Sept. 6) on PTT which claimed that China had made a laudable diplomatic effort in Japan came from an IP address located in Beijing.

When influence operations meet open societies

Ethan Tu, dubbed the father of PTT, came to PTT’s defense after the platform was accused of acting as “a source or abettor of fake news.” In his response, Tu underscored the fact that PTT is an open forum, and added that it was also PTT users who first expressed doubt about the “Chinese power” hype made by posts from Weibo, the Chinese Twitter-like platform. He also pointed out that it was Taiwanese online news outlets that amplified the controversy and that they never bothered to correct or update the reports after their authenticity had been called into question by PTT users.

Taiwanese news outlets compete for “clicks” and have a penchant for sensational content and headlines in order to attract readers, as the Japanese newspaper Yomiuri Shinbun has correctly pointed out. This can be exploited by the “Taiwan-targeting team” set up by the CCP Central Propaganda Department and the China Internet Information Center, according to the Japanese paper, which quoted a source saying that the team would be rewarded with bonuses if the disinformation it deliberately initiates receives coverage in Taiwanese media.

Another one of the team’s guiding principles is to spread rumors that concern people’s daily lives. These can be about anything from the plummeting price of bananas to President Tsai Ing-wen riding a fully armed armored personnel carrier and “refusing” to come down during an inspection at flood-devastated areas in southern Taiwan in August.

The media environment, along with the unexpected consequences of social media platforms — originally designed to encourage people interactions but more often than not giving rise to filter bubbles instead — have compounded the spread of malicious disinformation.

Much discussion has been devoted to the idea of amending existing laws to put the kibosh on the deliberate spreading of disinformation in the country, which in turn has given rise to misgivings about the possible abuse of new regulations. Legislation or not, there is a need to raise public awareness on how our open environment and political biases may be — and have been — exploited to the advantage of those who wish to destabilize Taiwanese society.

The establishment of the Taiwan FactCheck Center and the introduction of media literacy in Taiwan’s new K-12 curriculum are a good start, but the immediate effects will still be limited. For one thing, people who turn to the FactCheck Center probably already harbor healthy skepticism, but this does not help those who generally consume news uncritically. Also, media literacy does not only concern future adults but current ones as well, so more immediate solutions are necessary. The government must therefore bolster public trust through transparency in its operations, and by collaborating with civil society to keep the public aware by exposing and delegitimizing disinformation.

Feature image: From Flickr CC BY 2.0.

 

*There have been new developments and debates concerning the diplomat’s suicide after this article was published. Please refer to the reports (1, 2) for the updates.

TDB Vol. 1 No. 10: Taiwan Confirms China’s ‘Black Hand’ Behind Anti-Reform Protests

TDB Vol. 1 No. 10: Taiwan Confirms China’s ‘Black Hand’ Behind Anti-Reform Protests

Using ‘content farms’ and other means, Chinese elements are suspected of generating much of the disinformation that has been circulating concerning the Tsai administrations’ pension reform plans. They have also helped mobilize protesters. J. Michael Cole looks into this worrying interference in Taiwan’s democracy. 

 

Taiwan’s national security apparatus on Monday confirmed that a recent wave of increasingly virulent protests against President Tsai Ing-wen’s pension reform efforts have been influenced by China.

According to government information, Chinese elements (presumably agencies involved in political warfare) have played a role in mobilizing protesters and spreading disinformation about pension reform via electronic media. Various web sites, as well as the LINE instant communication tool, have been used to disseminate “fake news” about the government’s plans. The national security apparatus has confirmed that the information originated in China.

Besides domestic online platforms, China has also been using microblogging sites in China, as well as WeChat and popular “content farms” (also known as “content mills”) such as COCO01.net to spread disinformation and interfere with government policy back in Taiwan.

Content farms are platforms that pay large numbers of freelance writers to generate large amounts of content that is specifically designed to satisfy algorithms for maximal retrieval by automated search engines. While such platforms were initially designed to generate advertising revenue, groups and regimes have quickly realized the potential of content farms to manipulate public perceptions. Using techniques that have been tried and tested by authoritarian regimes in Russia and China, “repeater stations” — online and traditional media that willingly take part in “fake news” efforts or that fail to properly corroborate information — are then relied upon to broadcast the disinformation to a wider audience.

On several occasions, anti-independence slogans were chanted at the protests against pension reform, which also suggests that the movement has been co-opted by the Chinese side.

▶︎ See also “TDB Vol. 1 No. 9: Pension Reform: A Bitter but Necessary Pill”

Over the past six months, members of Chang An-le’s (“White Wolf”) China Unification Promotion Party (CUPP) have also been identified at various protest sites. Chang, who in an interview with foreign media in 2014 confirmed that he works closely with the State Council’s Taiwan Affairs Office (TAO), led members of his organization at an anti-pension reform protest outside the Legislative Yuan in April. Since 2013, the CUPP has also been involved in activities targeting independence activists and members of civil society in Taiwan and Hong Kong. Chang is also a former head of the Bamboo Union, a major crime syndicate in Taiwan with roots in China.

Physical violence is also a m.o. of those organizations, and the protests against pension reform have often led to violent clashes, resulting in injuries. Other organizations with a history of violence, such as the Blue Sky Alliance, have also participated in the protests.

Worryingly, protest organizers appear to have insiders in Tsai’s security apparatus — retired members of the police and national security apparatus ostensibly still have good contacts within the active force — and on several occasions have been able to obtain details about her daily schedule and itinerary. The groups have threatened to shadow President Tsai and Vice President C. J. Chen and thus could compromise the leadership’s personal security. Last week organizers also threatened to disrupt the upcoming Universiade in Taipei.

Taiwanese authorities have been closely monitoring the developments and have implemented measures to counter the disinformation.

 

Top photo: Members of the China Unification Promotion Party protest outside DPP headquarters in 2015 (J. Michael Cole).

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